There is a great interview with SOE's John Smedley about what went wrong with Star Wars Galaxies. The interview is quite frank and in it SOE owns up to quite a few mistakes. In the least it is a great piece on MMO history.

Full article Star Wars Galaxies Reflections on a Flawed Game

CCP has released another behind-the-scenes video.  The latest video in the "In development" series takes a closer look at the EVE Engineering group and some of the features they've been building for the Crucible expansion.